Feline Lodging

FELINE ACCOMMODATIONS

From years of working with our feline friends, we know they love observing all the action… at a distance! Our brand-new kitty boarding area offers just that. A private wing designed with condos overlooking the hospital on one side and outside on the other with walls shielding them from the scents and sounds of dogs. Your kitty is sure to be entertained all day while still feeling safe!

2-level Condos – $33*

Each condo features two stories featuring wood floors. On the top level you will find comfortable, plush bedding (provided by ACW), stainless steel water and food bowls, and an interactive wall “fishbowl” for entertainment. The top-level overlooks the clinic’s hallway on one side and the parking lot and main road on the other. The second level offers a very private litter pan area and a shelf to rest in privacy rather than on the top level. No matter your kitty’s personality traits, we make it our mission to ensure they enjoy their vacation at The Lodge!

* An additional $16 per day fee applies for Special Needs Guests. Call us if you think your pet may require special accommodations.

A La Carte Activities

Private Play Time…………….. $12/10min
Private Cuddle Time………… $8/10 min
Bedtime Story & Tuck In……$8 a day
Evening News…………………..$15 a day

What to Pack & Not to Pack

Bedding: Every condo includes a comfortable, plushy bed. However, you are welcome to bring a t-shirt or small blanket if you prefer. Please keep in mind we do not accept any bedding that could block our view of the guest. i.e. Beds they can hide in.

Food: All meals are included! We feed Hill’s science diet dry kibble at no charge. Unfortunately, we do not provide any wet/canned food. There is also no additional charge for you providing your own food, so feel free to do so. We only request that you pack enough to last the entire stay.

Medication: In order to keep up with our care standards, an administration fee will be charged for each medication per administration ($2). Should charges exceed $16 a day, the guest will be deemed a “Special Needs Guest”, please see policy below.

All medications must be labeled and in the original containers (NO EXCEPTIONS). If you did not provide the original bottles, we will re-fill the medication, if available here, at an additional charge.

Toys: Please don’t bring anything that could become a choking hazard.

SPECIAL NEEDS GUESTS POLICY

We understand that not all guests are young and spirited and may require special care and attention. Our staff is well trained in the care and needs that these, often senior pets, may need and are happy to accommodate them. Pets that are deemed “Special Needs Guests” by the staff at Animal Clinic of Windermere will incur an additional $16 per day fee. The criteria includes but is not limited to guests that are diabetic, have mobility limitations, require daily use of potty pads and/or sanitary baths to keep up with their cleanliness, or a large amount of medications administered.

CANCELLATION/NO SHOW POLICY

Reservations must be cancelled at least 72 hours prior to the scheduled arrival date for a no-penalty cancellation. For reservations cancelled outside of this period, 50% of the total reservation cost will be charged to the card on file or card presented as a guarantee for the reservation. For clients who “No Show”, 100% of the reservation cost will be charged to the card on file or card presented as a guarantee for the reservation.

HOLIDAY BOOKING POLICY

Bookings that include any one day inside the following timeframes will be considered a Holiday Booking and will require a MINIMUM OF 3 NIGHTS. Unfortunately, we cannot accept shorter reservations during these timeframes.
Spring Break → March 14th-24th, 2025
Memorial Day → May 23th- 27th ,2025
Independence Day → June 27th – July 7th,2025
Labor Day → August 29th – September 2nd, 2025
Thanksgiving → November 21st -December 1st, 2025
Christmas & New Year Day → December 19th, 2025 – January 5th, 2026