For our Overnight guests:
CHECK IN- 2pm to 6:30pm
CHECK OUT- 7:30am to 11am
Early arrivals and late departures can be arranged and will incur additional charges.
For our Daycare and Bathing guests:
CHECK IN- 7:30am to 11am
CHECK OUT- 2pm to 6:30pm
Please note we cannot accommodate arrivals and departures outside of these hours.
Holiday Reception Hours:
Please note that the reception at The Lodge will be closed on all major holidays. During these days, check-in and check-out services will not be available.
The Lodge at ACW is proud to host Doggy Day Care!!!
Day care includes a size appropriate room to hang out in for the day and 3 private, off-leash walks in one of our four spacious yards. We also offer group activities for an additional fee.
Our Day care offers 30-minute group interactions throughout the day where dogs have the opportunity to meet and play with new friends and safely learn how to properly socialize and interact with others. Pack Members enjoy size appropriate, leash-free play sessions and private-room nap intervals. This ensures the right balance between mental and physical stimulation and rest.
Our experienced staff have had specialized training to interpret canine body language so they can ensure all the dogs are comfortable and identify what is appropriate behavior and what is dangerous. In addition, our pet concierges are there to interact during play, give treats during quiet times, or even a good ol’ scratch behind the ear and cuddles.
An introductory day is required for all aspiring Pack Members. During this complimentary day, we will test behaviors such as, being startled, sharing water bowls and toys, recall abilities, etc. Your pet will spend a few minutes in a fenced area adjacent to the yard where the group is playing and will only be allowed into the group area once he/she has showed consistency in passing our tests. We will also observe and discourage behaviors as they interact through the fence with current Members of the ACW Pack.
Introduction Day: Complimentary
Room: $30/day
Room + Group Play: $35/day
Weekly Group Pass: $147
CANCELLATION/NO SHOW POLICY
Reservations must be cancelled at least 72 hours prior to the scheduled arrival date for a no-penalty cancellation. For reservations cancelled outside of this period, 50% of the total reservation cost will be charged to the card on file or card presented as a guarantee for the reservation. For clients who “No Show”, 100% of the reservation cost will be charged to the card on file or card presented as a guarantee for the reservation.
HOLIDAY BOOKING POLICY
Bookings that include any one day inside the following timeframes will be considered a Holiday Booking and will require a MINIMUM OF 3 NIGHTS. Unfortunately, we cannot accept shorter reservations during these timeframes.
Spring Break → March 14th-24th, 2025
Memorial Day → May 23th- 27th ,2025
Independence Day → June 27th – July 7th,2025
Labor Day → August 29th – September 2nd, 2025
Thanksgiving → November 21st -December 1st, 2025
Christmas & New Year Day → December 19th, 2025 – January 5th, 2026